Our People

At IMAC, we believe that our greatest asset is our people.
Please meet our dedicated team below!

Executive Team

Norman S. Klayman – Chairman of the Board

A pioneer in mass marketed insurance products, Norman combines a thorough understanding of the insurance industry with marketing techniques honed and proven through years of hands-on experience. After 20 years with John Hancock, Norman served as Vice President of Sales at Boston Mutual for over 12 years and founded IMAC in 1994. 

Edward Klayman – President
 eklayman@imaco.com |  781-963-2269

Serving as President and co-founder of IMAC, Edward has almost 30 years of marketing experience. Edward currently oversees all sales and marketing functions for the company. Along with managing relationships with financial institutions, brokers, and insurance carriers, he is also a prior board member for PIMA (Professional Insurance Marketing Association) and accomplished speaker for the ABIA (American Bankers Insurance Association).

Sales Team

Sarah Flickinger – Executive Sales Consultant
 sflickinger@imaco.com

Sarah has over 30 years of experience in group and individual sales of insurance products – including accident, health, life, LTC, annuities, and special risk products. Sarah worked for two large, national insurance carriers before joining IMAC in 2005.  Sarah manages the sales and service process for client and carrier relationships for IMAC’s affinity markets.

Marketing Team

Kelly Smith – Vice President
 ksmith@imaco.com

Kelly joined IMAC in 2008 following almost 20 years working in finance, underwriting, special risk product management, and marketing at a large insurance carrier. Kelly oversees IMAC’s direct mail operations and is responsible for vendor and client management.

Kim Dickinson– Account Coordinator
 kdickinson@imaco.com

Kim joined IMAC in 2007. Kim manages clients, brokers, vendors, and TPAs and is responsible for campaign implementation and reporting.

Support Team

Abbye Warren – Director of Operations

As a member of the Klayman family, Abbye has worked with the company for many years and has helped developed many of the internal licensing and premium collection processes that exist today.  She is also responsible for the daily office management functions of the company.

Dan Casey – Controller

Dan is IMAC’s Controller and Human Resource Director.  Dan has worked in the accounting field for over 40 years.