ABOUT IMAC
Built on experience. Driven by partnership.
For more than 30 years, IMAC has helped brokers, carriers, associations, financial institutions, and other partners deliver meaningful insurance and value-added solutions.
OUR HISTORY
From a family home in Massachusetts to a national partner-focused business.
IMAC was founded in September 1994 by Norm and Eddie Klayman. What began as a father-and-son insurance marketing business operating from the family home in Randolph, Massachusetts, was built on a foundation of hard work, discipline, and entrepreneurial spirit.
From day one, Norm established high standards, including a strict suit-and-tie dress code, even though the office was located just steps from the family kitchen. The company’s initial focus was a single product, Thank You AD&D, which became the cornerstone of IMAC’s growth. For more than a decade, the program led the way with national insurance partners.
Over the years, IMAC has evolved from a one-product organization into a full-service partner, expanding the ways we help clients address complex needs. Today, we work alongside clients to provide comprehensive coverage solutions spanning employee benefits, risk management, and protection — driving meaningful value and sustainable business growth.
As IMAC enters its fourth decade of business, the company celebrates another important milestone. Alex Klayman joined IMAC following his college graduation, becoming the third generation of the Klayman family to be part of the business. His arrival reflects both the continuity of the company’s family roots and a commitment to carrying IMAC’s entrepreneurial spirit into the future.
More than 30 years after its founding, IMAC remains guided by the same values that inspired its beginning: innovation, integrity, hard work, and a commitment to delivering meaningful solutions for its partners and customers.
MILESTONES
1994
IMAC was founded by Norm and Eddie Klayman.
Early Growth
Thank You AD&D became a cornerstone product.
Expansion
IMAC evolved into a full-service partner.
Today
IMAC provides comprehensive insurance and value-added partner solutions.
Next Generation
Alex Klayman joined IMAC, representing the third generation of Klayman family leadership.
WHAT CONTINUES TO GUIDE US
The same standards that shaped IMAC still define how we work today.
01
Innovation
We look for practical ways to help partners close gaps, strengthen offerings, and reach new markets.
02
Integrity
We protect relationships, operate with discipline, and build trust through consistency.
03
Hard Work
IMAC was built with entrepreneurial energy, high standards, and a hands-on approach to execution.
04
Meaningful Solutions
We focus on solutions that create real value for partners, clients, members, and customers.
OUR PEOPLE
Experienced people behind every partnership.
The people behind IMAC are what sets us apart. Our experienced marketing, sales, accounting, strategy, and client-service team brings deep industry knowledge and a genuine commitment to every partnership, delivering consistent, high-quality results partners and clients can count on.
Edward Klayman
President
eklayman@imaco.com
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Serving as President and co-founder of IMAC, Edward has over 30 years of marketing experience. Edward currently oversees all sales and marketing functions for the company and manages relationships with financial institutions, associations, brokers, and insurance carriers. He is also a prior board member for PIMA (Professional Insurance Marketing Association) and presenter for the ABIA (American Bankers Insurance Association) and current 2026/2027 President for AIPAGIA.
Dan Casey
Controller
dcasey@imaco.com
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Dan serves as Controller and Human Resource Director at IMAC, with extensive experience in the accounting field. Over the course of his career, Dan has developed deep expertise in financial management, reporting, and compliance, while also guiding the human resources functions that support a productive and engaged workforce. His decades of hands-on experience give him a unique perspective on the intersection of financial stewardship and people operations, making him a trusted resource for leadership and staff alike.
Kim Dickinson
Senior Account Manager
kdickinson@imaco.com
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Since joining IMAC in 2007, Kim has been dedicated to building strong relationships with brokers, carriers, clients, vendors, and TPAs. She manages all facets of product implementation, day-to-day operations, and reporting, bringing a detail-oriented and client-focused approach to every aspect of her work.
Hodler Dorce
Premium Accountant
accounting@imaco.com
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Hodler Dorce serves as IMAC’s Premium Accountant, bringing more than 15 years of experience in controlling, auditing, and comprehensive financial operations. He plays a key role in maintaining financial accuracy, overseeing month‑end close activities, and delivering the detailed reporting and analysis that support strategic decision‑making. Holder’s advanced training at the master’s level, combined with his deep technical expertise makes him a highly valued asset to the organization.
Sarah Flickinger
Executive Sales Consultant
sflickinger@imaco.com
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Sarah has over 30 years of experience in group and individual sales of insurance products – including accident, health, life, LTC, annuities, and special risk products. Sarah worked for two large, national insurance carriers before joining IMAC in 2005. Sarah manages the sales and service process for client and carrier relationships for IMAC’s affinity markets.
Alex Klayman
Regional Sales Director
aklayman@imaco.com
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Alex joins IMAC as the Regional Sales Director, representing the third generation of his family to drive the company’s mission forward. Based in the Boston, MA area, Alex manages IMAC’s national territory development. His primary focus is prospecting and cultivating strategic partnerships with financial institutions, affinity groups, and brokers across the country. By introducing IMAC’s customizable insurance solutions, Alex helps organizations identify key opportunities where tailored programs can support their clients, members, and overarching business goals.
Jim Moore
Enterprise Sales Executive
jmoore@imaco.com
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Jim comes to IMAC with an extensive background in the Mortgage, Auto, and Insurance industries with a focus on business development and client relations. Jim is responsible for new business partnerships in the financial services space.
Bridget H. Ray
Executive Vice President
bray@imaco.com
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Bridget H. Ray is a results-driven sales and growth executive with more than 25 years of experience, building strategic partnerships, leading high-performing teams, and driving scalable growth across the employee benefits and insurance markets. Bridget joined IMAC as Executive Vice President in January 2026, where she is responsible for expanding the company’s benefits, risk, and protection portfolios. Bridget brings a distinctive blend of corporate leadership, entrepreneurial execution, product strategy, and operational discipline. Her experience spans sales leadership, white-label distribution models, long-term care innovation, vendor ecosystem management, and benefits market expansion. She holds an MBA in Finance from DePaul University and a Bachelor of Science in Quantitative Business Analysis from Indiana University. Bridget serves on the boards of the Health & Voluntary Benefits Association and Noble Schools’ Summer of a Lifetime, reflecting her continued commitment to industry leadership and community impact. She previously served on the board of Working Credit. Bridget was named one of the National Diversity Council’s Most Powerful and Influential Women of Illinois in 2012.
David Schaeffer
Director, Strategic Partnerships
dschaeffer@imaco.com
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Leveraging 30 years of leadership as a senior executive and venture investor, David specializes in creating new products and services to drive high-margin growth across the insurance, financial, and health service sectors. By combining deep domain expertise with hands-on execution, David has successfully transformed complex strategic challenges into profitable businesses through high-impact partnerships and actionable go-to-market solutions.
Liz Sheehan
Market Strategy & Execution Officer
lsheehan@imaco.com
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Liz brings more than 30 years of experience in the insurance affinity market, partnering with carriers, brokers, associations, financial institutions, and specialized groups to develop consumer engagement strategies and deliver market-leading insurance solutions. A respected industry voice, she served on the PIMA (Professional Insurance Marketing Association) board for over seven years, including a term as President. Since joining in 2025, Liz has applied that expertise across marketing strategy, product development, and full-cycle implementation.
Let’s Build What Comes Next
Looking for a partner who can help you deliver more?
IMAC works behind the scenes to help partners close gaps, strengthen relationships, and create new opportunities for growth.